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Frequently Asked Questions

What methods of payment do you accept?
Can we reserve a table by the window?
Can we book a table online?
There is a large group of us, are you able to cater for large parties?
I have heard about your entertainment nights, when are they held?
Do you have a non smoking area?
Are babies welcome?
Do you offer a child menu?
How do I get there?
What are your opening hours?
Do you have a takeaway service?
Do you have a dress code?
Do you sell gift vouchers?
 
What methods of payment do you accept?

We accept:

  • Cash

  • Royal Garden Gift Vouchers

We DO NOT accept cheques, even with a cheque guarantee card

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Can we reserve a table by the window?

Whilst we try to ensure our customer’s requests are met, we are unable to make any promises. In particular at weekends, tables are set dependent on the reservations taken. We have a high demand for tables by the window and so at weekends, there maybe a time limit of 2 hours for the meal at set times.

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Can we book a table online?

We do not yet offer a reservation system online. All table bookings should be made by calling the restaurant on 020 8654 6491 or 020 8654 0170.

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There is a large group of us, are you able to cater for large parties?

On a regular basis we provide our services for a number of corporate companies, wedding functions and group celebrations such as birthdays and anniversaries (click on functions for more info). So not only are we experienced in serving large parties, we very much welcome them. All we would ask with group bookings (parties of 6 or more), is a small deposit and the organiser arrange a set meal so that our chefs are able to prepare the food ready on the day.

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I have heard about your entertainment nights, when are they held?

We hold a number of entertainment evenings at the Royal Garden and have always been a great night out. Typically, these include tributes to Elvis Presley, Neil Diamond, Elton John, Rod Stewart and others. They usually take place once every few months and on special nights such as Chinese New Year.

If you wish to be notified of our special events, please click here. We will not bombard you with emails, nor will we pass your details onto any third parties. If you wish to unsubscribe, simply send an email from the account you registered with, putting into the subject heading, 'unsubscribe'.

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Do you have a non smoking area?

Our conservatory area of the restaurant is allocated a non smoking area. From our experience, we understand that quite often, only one or two in a party may smoke so we would suggest that the guests dine in the conservatory and take a cigarette break in between courses in our bar reception seating area.

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Are babies welcome?

We do recommend guests with babies to visit us during the early evenings from 6-8pm. This is in particular with younger babies and for the comfort of other guests. If young children are dining with us, we expect them to be seated at all times. Not only is this for the comfort of other diners but for the safety of the children, as we are a restaurant providing a service, our staff need clear walkways to deliver food and drinks to the table.

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Do you offer a child menu?

Royal Garden do not offer menu’s for children at this time, but we will be introducing a Sunday lunch menu soon.

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How do I get there?

Click on info for directions.

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What are your opening hours?

Our opening times are as follows:

 

Lunch

 

Dinner

 

 

 

 

Monday

12:00

-

14:30

 

18:00

 

22:30

Tuesday

12:00

-

14:30

 

18:00

 

22:30

Wednesday

12:00

-

14:30

 

18:00

 

22:30

Thursday

12:00

-

14:30

 

18:00

 

22:30

Friday

12:00

-

14:30

 

18:00

 

22:30

Saturday

12:00

-

14:30

 

18:00

 

22:30

Sunday

12:30

-

15:00

 

18:30

 

22:00

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Do you have a takeaway service?

We offer a takeaway service and offer a 10% discount for all takeaway orders. Unfortunately, we do not deliver nor do we take any credit card payments over the phone.

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Do you have a dress code?

Although we do not have a dress strict dress code, our typical customer's attire is smart/casual.

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Do you sell gift vouchers?

We introduced gift vouchers after a number of requests from charity organisations and our diners. They are for sale in denominations of '£20' and '£50' vouchers and at the restaurant only. Please ask a member of staff for further details.

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 ROYAL GARDEN RESTAURANT, SHIRLEY HILLS ROAD, SHIRLEY HILLS, SURREY CR0 5HQ   020 8654 6491