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Frequently Asked
Questions
What methods of
payment do you accept?
Can we reserve a
table by the window?
Can we book a table online?
There is a large group of us, are you able to cater for large
parties?
I have heard about your entertainment nights, when are they held?
Do you have a non smoking
area?
Are babies welcome?
Do you offer a child menu?
How do I get there?
What are your opening hours?
Do you have a takeaway
service?
Do you have a dress code?
Do you sell gift vouchers?
What
methods of payment do you accept?
We accept:
We DO NOT accept cheques, even with a cheque guarantee card
Whilst we try to ensure our customer’s requests are met, we are unable
to make any promises. In particular at weekends, tables are set
dependent on the reservations taken. We have a high demand for tables by
the window and so at weekends, there maybe a time limit of 2 hours for
the meal at set times.
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Can we book a table
online?
We do not yet offer a reservation system online. All table bookings
should be made by calling the restaurant on 020 8654 6491 or 020 8654
0170.
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There is a large group of us, are you able to cater for large parties?
On a regular basis we provide our services for a number of corporate
companies, wedding functions and group celebrations such as birthdays
and anniversaries (click on functions
for more info). So
not only are we experienced in serving large parties, we very much
welcome them. All we would ask with group bookings (parties of 6 or
more), is a small deposit and the organiser arrange a set meal so that
our chefs are able to prepare the food ready on the day.
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I have heard about your entertainment nights, when are they held?
We hold a number of entertainment evenings at the Royal Garden and have
always been a great night out. Typically, these include tributes to
Elvis Presley, Neil Diamond, Elton John, Rod Stewart and others. They
usually take place once every few months and on special nights such as
Chinese New Year.
If you wish to be notified of our special events, please
click
here. We will not bombard you with emails, nor will we pass your
details onto any third parties. If you wish to unsubscribe, simply send
an email from the account you registered with, putting into the subject
heading, 'unsubscribe'.
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Do you have a
non smoking area?
Our conservatory area of the restaurant is allocated a non smoking area.
From our experience, we understand that quite often, only one or two in
a party may smoke so we would suggest that the guests dine in the
conservatory and take a cigarette break in between courses in our bar
reception seating area.
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Are babies welcome?
We do recommend guests with babies to visit us during the early evenings
from 6-8pm. This is in particular with younger babies and for the
comfort of other guests. If young children are dining with us, we expect
them to be seated at all times. Not only is this for the comfort of
other diners but for the safety of the children, as we are a restaurant
providing a service, our staff need clear walkways to deliver food and
drinks to the table.
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Do you offer a child
menu?
Royal Garden
do not offer menu’s for children at this time, but we will be
introducing a Sunday lunch menu soon.
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How do I get there?
Click
on info for directions.
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What are your
opening hours?
Our
opening times are as follows:
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Lunch |
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Dinner |
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Monday |
12:00 |
- |
14:30 |
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18:00 |
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22:30 |
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Tuesday |
12:00 |
- |
14:30 |
|
18:00 |
|
22:30 |
|
Wednesday |
12:00 |
- |
14:30 |
|
18:00 |
|
22:30 |
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Thursday |
12:00 |
- |
14:30 |
|
18:00 |
|
22:30 |
|
Friday |
12:00 |
- |
14:30 |
|
18:00 |
|
22:30 |
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Saturday |
12:00 |
- |
14:30 |
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18:00 |
|
22:30 |
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Sunday |
12:30 |
- |
15:00 |
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18:30 |
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22:00 |
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Do you have
a takeaway service?
We
offer a takeaway service and offer a 10% discount for all takeaway
orders. Unfortunately, we do not deliver nor do we take any credit card
payments over the phone.
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Do you have a
dress code?
Although we do not have a dress strict dress code, our typical
customer's attire is smart/casual.
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Do you sell gift
vouchers?
We introduced gift vouchers after a number of requests from charity
organisations and our diners. They are for sale in denominations of
'£20' and '£50' vouchers and at the restaurant only. Please ask a member
of staff for further details.
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